Claim Team

How We Help Claims Teams Work Smarter

Stay Organized. Respond Faster. Defend Better.

eGravity is built to help your claims team manage complex cases with greater efficiency, accuracy, and confidence. From the moment a claim is submitted through resolution, our platform streamlines your workflows, keeps every detail in one place, and supports seamless collaboration with claims managers, underwriting, and defense counsel.

Whether you’re tracking reserves, documenting notes, or reviewing prior claims, eGravity gives your team everything they need — right when they need it — so they can focus on making informed decisions and protecting your policyholders.

How We Help Claims Teams Work Smarter
  • Integrated Claim Diary
    Log tasks, set due dates, and track every interaction or activity tied to a claim.
  • Real-Time Reserve Management
    Adjust reserves and track financials with audit-ready documentation.
  • Attorney & Defense Collaboration
    Share updates and documents with legal teams right from the system.
  • Claim Performance Reporting
    Monitor open vs. closed claims, cycle times, loss ratios, and litigation outcomes.
All Claim Info in One Place

Notes, documents, photos, legal correspondence, expenses, and timelines — all organized and easily searchable within the claim file.

Reserve & Expense Tracking

Manage and adjust reserves in real time, track paid expenses, and keep financial exposure visible throughout the claim lifecycle.

Collaboration with Counsel

Work directly with defense attorneys and internal stakeholders using built-in messaging, file sharing, and status updates.

Diary & Reminders System

Never miss a deadline with smart diaries, task lists, and automatic follow-up reminders that keep cases moving forward.

Frequently Asked Questions

Yes. eGravity allows internal staff, defense counsel, and outside adjusters to collaborate in real time through secure messaging, document sharing, and shared claim notes.

With full document history, loss reserves, legal communication, and task tracking, your team can manage even the most complex professional liability claims confidently and with complete visibility.

Every claim includes an integrated diary to log tasks, follow-ups, and deadlines. You’ll receive automated alerts to keep cases on track and compliant.

Yes. Our claims analytics dashboard helps you identify trends by claim type, litigation status, policy class, attorney involvement, and more.

Absolutely. Claims data is linked to policy, billing, and underwriting records, giving your team access to the full picture — without switching systems.

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