IMS handles underwriting from top to bottom. It all starts with our easy-to-use application process, which can be accessed from the insured’s desktop, tablet or mobile device. From there, IMS generates quotes and, upon approval and payment, creates the policy. We make the process as quick and painless as possible for your insureds. Everything is fully integrated, meaning your underwriters get access to the data they need immediately – including built-in ratings that are entirely configurable. IMS also supports different policy types and the lettering/notices associated with each one.

We know every insured is different and that, as an insurance provider, you want to be as flexible as possible to the needs of your customers. That’s why IMS offers a variety of payment options, including payment plans, credit card transactions and ACH/automated withdrawal. Your insureds can easily configure their payment preferences through our online portal.

Forget the days of having separate underwriting and claims management systems. With IMS, everything is fully integrated. Even better, claims documents can be accessed from anywhere you have an internet connection. All your claim documents, notes and related emails easily attach to the policy electronically – meaning there’s no longer a need for all those filing cabinets in your office. IMS also offers point-in-time policy coverage verifications and the ability to track and adjust reserves and expenses.

Looking for a way to streamline your operation? We’ve got it. With IMS, you can set up fully configurable risk rating factors that allow for logic-based auto-decisioning and straight–through processing. But if you’re not quite ready for that, don’t worry – it’s a feature that can easily be turned on or off.

IMS makes it easy for both your insureds and your employees to access the information they need. Insureds who are reapplying for coverage will be presented with an application that has been auto-filled with the previous year’s information – saving your insureds time. After an insured applies, they’ll be able to see the status of their application or quote, pay for their policy, request policy changes and more. As for your employees, they won’t have to rekey applications from the underwriting system into the claims management system, because it’s all the same system.

Brokers can easily submit applications on behalf of their customers. When it comes through the portal, it’s marked as broker business and is routed to the appropriate underwriter. Commission is auto calculated, making the process seamless. Brokers can also log in to the system to view a dashboard that contains all their customers in one place.